FAQ
Yes.
Our basic account are free and you will never have to pay to use any of the apps that the basic accounts contain.
But.... Upgrading has distinct advantages, lager quotes on the amount of pages, memberships, email, blogs etc you have access too.
Plus you will receive higher commission when promoting us as an affiliate.
Yes. But the amount you will get paid is dependant on your membership level.
If you are a free member your commission are set at 20% for everyone that upgrades through your affiliate link.
If you are an upgraded member your commission are set at 40% for everyone that upgrades through your affiliate link.
If you want to promote Groove Asia and be able to track your customers / affiliates and sales then you will want to get a Groove Asia Account.
Additionally, if you are using your Groove Asia affiliate links to prompt Groove Asia and have not upgraded you will only receive 20% commissions.
40% commissions are only available to upgraded members.
To be paid you affiliate commission you must provide us with the details of how and where you would like your payment to be sent.
To set up your payment details do the following;
1) Log into your account.
2) Got to apps and select Groove Affiliate
3) Inside Groove Affiliate select Settings
4) Inside Setting click the Payment Link.
5) Enter you PayPal or Bank Account details.
6) Ensure that you follow all the Affiliate Rules, Terms and Conditions when promoting to ensure you will be paid.
Affiliate Terms and Conditions. Please make sure to read the rules.
Please always adhere to FTC guidelines when promoting our products and services.
You must agree to our affiliate agreement before promoting.
In addition, you must not use the following promotional methods if you are approved for this affiliate program: (Doing so may result in termination from the affiliate program and forfeit of any outstanding commissions.)
1. Sending spam or using safe lists any kind.
2. Offering cash rebates to people who buy through your affiliate link.
3. Using negative words such as 'scam' in promotional campaign.
4. Misrepresenting our product/offer or not following applicable endorsement rules and regulations.
5. Using cookie stuffing.
6. Using fraudulent credit cards.
7. Encouraging purchases for the sole purposes of qualifying for a prize (e.x. "Just buy the lowest price option and send me your receipt and after 30 days just cancel and I'll send you my bonus.")
8. You may team up with people you have partnered with before on your own front-end product. You must be known in the industry as business partners. No first time partnerships allowed to qualify for prizes. You can partner for commissions however with no restrictions.
9. Do not create negative review sites or postings on social media.
10. Your SEO reviews sites MUST contain an actual review.
You are free to use any swipe and promotional materials we make available for you in your affiliate tools dashboard.
You may not SWIPE and REPURPOSE our site content that isn't specifically designated as affiliate promotional material.
You may, however, use our YouTube video embeds as-is from our YouTube channel.
You may NOT use videos created for the purpose of communicating with our JV partners.
11. Do not buy from your own link. You will not be paid.
Do not use affiliate program as a rebate or discount for personal purchases.
All released sales are paid weekly.
You will not be paid unless your required payment method and tax information are filled out in your affiliate account.
Your commissions are released after 37 days. (30 days + a 7 day buffer period to handle refunds in support.)
You can expect your commissions to be paid, on average, between day 37 - 42 from when the sale is made.
Some of our sales start with a trial. You would receive a sale notification for a $0 commission. When the trial ends and the referral makes an actual payment, you will receive another commission notification. If that sale is not refunded, you will get your commissions for that sale in 37-42 days.
We pay only after 2 valid sales.
If we receive a chargeback or have to refund after you have been paid, we will add a clawback to your account and retain those amounts against your current or future commissions.
All affiliates are approved, unless we specifically revoke your account for violation of these rules.
Every approved affiliate qualifies for the 20% affiliate program that pays on the schedule above.
GrooveAsia paid customers get 40% commissions.
We reserve the right to withhold commissions for fraud or anything we deem to be suspicious. * All prizes paid in CASH USD.
GAMING THE SYSTEM CLAUSE
Any affiliate that is looking to "game the system" will be banned and all commissions voided.
This will also lead to a permanent loss of your GrooveAsia Account.
You will no longer be able to promote any of the tens of thousands of vendors on GrooveSell.
Affiliate fraud is done by evil people with ideas that we can't even imagine, therefore we will not list all of the possible things nefarious affiliates do.
We also just don't want to give you ideas :)... but here are a few examples... don't do them or anything shady like them.
-Signing up for multiple accounts to later sell legacy accounts
-Signing up influencers you don't know (by filling out our signup forms with guesses as to what their personal email address is to create an account for them without their knowledge)... seriously... this happens.
-Suggesting people sign up AGAIN with a new email to get your bonus while screwing-over other affiliates that had already made the referrals.
-Pretending or misleading the public that you work for, or are an employee of, or ARE the official company.
-And so on, and so on, etc.
Be honest. Play fair to other affiliates. Not black hat stuff. Just use our promotional tools through normal sharing methods in your influence or with paid advertising and you will be rewarded greatly.
In closing, if you think you "might" be crossing the line, I can assure you it is crossing the line.
Contact us and ask first.
We would really appreciate that.
Otherwise, if you are reported to us by customers, other affiliates, or our fraud detection... well, we shoot first and ask question later.
We don't mess around with shady affiliates. Period.
If we find you playing games, we will kill your account, links, and commission owed to you by us or any other Groove Vendor and we will put your name, email, and IP on a permanent BAN list in our system.
Bad apples are not welcome.
True affiliates... We love you.
We are not focused on countries per se but more on languages.
This mean that languages like Chinese, Korean, Japanese, Malay, etc will be gradually introduced.
There are people that speak these native languages that live in countries all over the world.
The same would go for any of the other proposed languages we will be working on.
We are currently developing a native speaking multi- language team to help us to transcribe all the content, this includes the videos.
As you can imagine there is quite a huge array of content and this will take some time.
At present the official release of Groove Asia is only available in English.
We will make official announcements on our websites and social media channels as we move into other languages.
At this time we only accept payments in $USD.
All affiliate payments are also made in $USD
With regards to the different currencies there are discussions but nothing formal is in place yet.
We may or may not accept different currencies in the future but either way we must ensure that the prices that are set are of the same value as the current USD price so as not to cause issues.
If an when we decide to add or except additional currencies for payments we will make a formal announcement on our websites and social media channels.
GrooveAsia.cm is directly connected to Groove.cm but Groove Asia.cm is it's own entity.
GrooveAsia.cm uses and runs on the exact same software platform as Groove.cm.
But this is where the similarities end.
Groove.cm is headquartered in the United States.
GrooveAsia.cm is headquartered in the Asia Pacific Region and as such is more focused on providing training (both LIVE and Recorded) in the Asia Pacific time zones.
GrooveAsia.cm is also branching out into other languages that can be found within the Asia Pacific Region.
GrooveAsia.cm is a global entity.
GrooveAsia.cm is not limited by the geographic location of its headquarters and accepts members from all over the world.
YES! But use a different email address when joining to avoid confusion within the system.
In fact we recommend it if you want to do business in the Asia Pacific Region, live in this region or want your training and updates in a time frame that is more convenient to you.
Please also read over the "How To Track Sales and Commission % Earned" section.
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